• Fill out the complaint form here:

• Submit this form to a third party Ombudsman who will help you resolve the complaint.

OR

Go to this link and follow the steps given below:

• Click on “File a complaint”

• Enter CAPTCHA for verification

• Enter your full name and mobile number.

• An OTP will be sent to your number. Enter the OTP and click on the submit button.

• Enter your email address, and verify through OTP.

• Fill-in personal information and details of your bank in the online form.

• Answer the multiple-choice questions about your complaint on the website.

• Enter details of the complaint.

• Upload relevant and supporting documents

• Click on review and submit

• Verify that you have filled-in the correct details on the “Summary” page
  

• After verifying, click on submit.

CPGRAMS is a portal where you can file your complaints relating to all financial matters.

Access the portal here and keep in mind the following:

• You need not identify which authority (RBI, SEBI, PFRDA, AMFI, etc) to make the complaint to. Your complaint will automatically be sent to the correct authority.

• You will get a resolution to your grievance within 30 days.

• If you are dissatisfied with the resolution, you can file an appeal on the same portal.

Write an email to [email protected] with the full details of your grievance.

• Write down all the details of your complaint in a letter.

• Find a format of the letter that you can use here:

• Send the letter to:

You can call on 14448 to register your complaint.