Banking correspondents are individuals who are officially appointed by the bank to represent them and support
people with basic financial services and consultation such as making transactions, open bank accounts as well as resolve queries for existing customers.

Example:
Ravi lives in a rural area and wants to withdraw money from his bank account. However, the nearest bank branch is located in a town several miles away, and Ravi does not have the time or means to travel there. In this case, a banking correspondent can help Ravi by providing this service at his doorstep.