Always set up two-factor authentication for your net banking account, your social media accounts, and your email accounts.

Change your passwords every 90 days. It is a good practice to use passwords that are difficult to guess. Good passwords are long, i.e. between 10-15 characters and will include:

– Capital letters and small case letters
– Numbers
– Symbols, like @,#,$,%,&

Update your phone’s software regularly.

Never accept merging calls to an unknown number or a conference call when on the phone with a stranger, especially if they pose as bank employees or from trusted companies.

Never share your OTP, PIN, ATM card number, CVV with anyone. Banks will never ask for this information on call.

Never share your net-banking login details with anyone. Even your bank will not ask for this information, and it is private only to you.

Do not use a public Wi-Fi network, or an internet cafe, when logging into your net banking account or using your banking app on the phone.

Never share your OTP, PIN, ATM card number, CVV with anyone. Banks will never ask for this information on call.

Update your phone’s software regularly.

Set-up two-factor authentication for your net banking account, social media accounts, and email accounts.