Turn off the Internet connection on the device

Use a separate device to change all login credentials for banking, social media, and email accounts

Reinstall the Operating System (OS) on the device. You can take your device to a technician to complete this step.

Note: This may cause all stored data to get erased, and the phone will reset to factory settings.

Install and run antivirus software to check if malware is still present and protect against future attacks.

Malware is a harmful code that can infect any electronic device so that some of the functionalities may be changed, copied, or spoilt as per the attacker’s goal.

Always update the firewall to its latest version. Install antivirus software, and use anti-spyware spam filters. These will automatically block a suspicious website from opening when you click on a fake link.

Update your phone’s software regularly.

You must always set up two-factor authentication for your Net Banking account, your social media accounts, and your email accounts.

You must change your passwords every 90 days.